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Enthimia Titlename
781.381.2991
Dedham, Massachusetts  USA
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RETURN POLICIES

Personalized items, special orders and custom made orders are not returnable, including favors, gift baskets, printed ribbons/tags, and *invitations.  Also, the following special occasion items are not returnable:  baptism clothing and their accessories, towel and lathopana sets, stefana and candles.

*(Please note - an invitation order with a possible printer's error should be resubmitted for correction (s). You must review your invitations as soon as you receive them. If error is found please contact us a.s.a.p. so that we can assist you with obtaining new/corrected invitations).

Returnable items may be returned within 15 days of original order date in original condition with original packaging.  *All items must be pre-authorized before returning them to Enthimia.com.  Please Email us at returns@enthimia.com to request return authorization and to receive proper return shipping address.
No returns will be accepted without this prior authorization.

Refunds on authorized returns will be subject to a 20% restocking fee off the original sale price less shipping. 

The customer is responsible for the cost of return shipping, and for your protection, we suggest that you send the package insured.

Damage Claims: All merchandise is checked and packed carefully before it is shipped to customer.  Any claims regarding damage to merchandise are to be made against the shipping carrier and not Enthimia.com nor Enthimia The Wedding & Baptism Store. Also read our Shipping policies.

Please contact us if you have received any incorrect merchandise.

Thank you for reading our Return Policies. 

Return to our Shopping Cart / Checkout or Continue Shopping.

      

 

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